Privacy Policy
BAZA ("we," "our," or "the Service") is a software platform for real estate professionals. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.
1. Information We Collect
Account Information. We may collect information such as your name, email address, and account identification information associated with the sign-in method you use to access BAZA.
User Content. We collect the information you choose to add to the Service, including listings, client and contact records, notes, tasks, photos, documents, messages, and other business content you submit or upload.
Technical and Diagnostic Information. We may collect information such as device type, operating system, app version, approximate usage activity, crash logs, and diagnostic data to help us maintain, secure, troubleshoot, and improve the Service.
2. How We Use Information
We use information to provide, operate, maintain, secure, support, and improve BAZA; authenticate users; synchronize data across your devices where supported; respond to support requests; send important service-related communications; detect, prevent, and address technical issues and misuse; and comply with applicable legal obligations.
3. Personal Data You Add to the Service
BAZA allows you to store and manage information about your clients, contacts, listings, and related business activities. You are responsible for ensuring that you have an appropriate legal basis and the necessary rights to collect, upload, use, and share any personal data of third parties that you add to the Service. We process such data solely to provide the Service features you use.
4. Service Providers and Infrastructure
We use third-party service providers and cloud infrastructure to operate BAZA, including providers of hosting, storage, authentication, analytics, diagnostics, communications, and related technical services. These providers may process information on our behalf only to the extent necessary to provide and support the Service. We do not sell personal data. We may disclose information only as described in this policy, to the extent necessary to operate the Service, or as required by applicable law.
5. International Data Transfers
BAZA operates using infrastructure that may be located in countries or regions other than where you are based. When you use the Service, your information may be transferred to and processed in other jurisdictions, where data protection laws may differ from those in your country. Where required by applicable law, we take steps to ensure that appropriate safeguards are in place for cross-border transfers of personal data.
6. AI Features
Certain BAZA features may use artificial intelligence to generate drafts, summaries, suggestions, or other outputs based on information you provide. AI-generated results may be inaccurate, incomplete, or unsuitable for your intended use. You are responsible for reviewing and verifying any AI-generated output before relying on it or sharing it. Use of AI features may require internet-based processing through third-party AI service providers. We recommend avoiding the submission of unnecessary sensitive personal data when using AI features.
7. Public Sharing
If you create public collection links or otherwise publish content through BAZA for public access, the information included in that shared content may be visible to anyone who has the link. You are solely responsible for deciding what information to make publicly accessible through the Service.
8. Security
We use reasonable technical and organizational measures designed to help protect information processed through BAZA. No method of transmission, storage, or electronic processing is completely secure. We cannot guarantee the absolute security of your information, and use of the Service is at your own risk in this regard.
9. Data Retention
We retain information for as long as reasonably necessary to provide the Service, maintain records required for legitimate business purposes, enforce our agreements, comply with legal obligations, and support security, backup, and fraud-prevention needs. Deletion of your account may result in the removal or de-identification of some information from our systems, though we may retain certain records where required or permitted by law. Retention periods may vary depending on the type of data and applicable requirements.
10. Your Rights and Choices
Depending on your location and applicable law, you may have rights in relation to your personal data, including rights to access, correct, delete, restrict processing, object to processing, or request portability of your data. To submit a privacy-related request, contact us at support@baza-app.com. We will review your request and respond within a reasonable timeframe. We may need to verify your identity before acting on a request. Data stored locally on your device remains under your control unless you remove it from the device or app.
11. Children
BAZA is intended for use by adults and real estate professionals. It is not directed to children, and we do not knowingly collect personal data directly from anyone under the age of 18. If you believe that a minor has provided personal data to us, please contact us at support@baza-app.com and we will take appropriate steps to review and address the matter.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Where appropriate, we may provide additional notice through the Service or by email. Your continued use of BAZA after any changes constitutes your acceptance of the updated policy.
13. Contact
If you have questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at support@baza-app.com.